Latest Case Studies

We have worked with Northern under contract since November 2016 and are now entering our fourth season. For the past three seasons we have delivered exceptional performance, including during extraordinary cold weather events such as the Beast from the East in 2018. Last year we attended 99.9% of sites within time, with zero inspection failures

NHS Property Services Ltd Birmingham has employed the services of OUTCO since 2015. OUTCO was initially recommended by another NHS body. The contract was put out to tender and OUTCO won on service and cost differentiators. One of the principal aims of NHS Property Services Ltd Birmingham is to maintain a constant high level of support for hospitals, clinics and hospices. They need to supply 24/7 coverage, in all areas of their services, which includes keeping the roads, paths and car parks free of snow and ice in the winter months. This is essential as the NHS has a statutory obligation to keep staff, patients and visitors as safe as possible.

A period of consultation between LJHA and OUTCO around the spiralling tree maintenance costs lead to a detailed arboriculture survey being carried out across the entire portfolio. The survey took place over a two-month period. All individual trees were plotted by GIS onto maps and given unique identity codes. The species, age, location and condition were recorded as well as any works required at various levels of priority e.g. within three months within twelve months within twenty-four months.

Kuehne+Nagel knew it needed to bring in the services of a specialist winter gritting provider, to provide protection against the financial and physical risks of adverse weather. The company engaged the services of OUTCO, the UK’s leading winter risk management specialist.

During the winter months, it can be particularly challenging to ensure that vulnerable groups remain safe. Any accident, where the organisation is at fault, is not only upsetting and can have a harmful effect on the involved person’s wellbeing, it can also have a negative impact on the business through the threat of litigation claims, loss of reputation and increased insurance premiums

To meet such a broad range of business needs, ISS Facility Services has built a team of personnel who share a dedication to impeccable customer care, a flexible approach and a belief in teamwork. OUTCO match their enthusiasm and respect for their client’s needs. As a facility services provider, ISS Facility Services South needed to offer a winter gritting and maintenance service, providing protection for its clients against the financial and physical risks of adverse weather

The external car parks and walkways at Fosse Shopping Park have a high footfall from both customers and staff. Not only do many people pass through the public areas on a daily basis but there is also a high volume of traffic. The shopping park has a responsibility to its customers and staff to keep its grounds clear of snow and ice in order to minimise any slip-ups or accidents. During the winter months the car parks and walkways need to be cleared long before the shops open so that the employees can arrive safely

OUTCO works as the principal winter service provider for Amey under their national partnership with the Ministry of Justice (MOJ). We deliver a highly performing winter gritting and snow clearance service to MOJ prisons each winter season – across Wales, northern England and the West Midlands.